Refund & Return Policy
This Return & Refund Policy explains the conditions under which products purchased from our website may be returned and refunded. We aim to provide a fair, transparent, and customer-friendly policy so you can shop with confidence. By placing an order, you agree to the terms outlined in this policy.
Return Eligibility
We accept returns on eligible products within the return period described below. To qualify for a return, items must meet the conditions outlined in this policy.
- Items must be returned within 30 days of delivery
- Products must be unused, unworn, and in original condition
- Original packaging, tags, or labels should be included where applicable
Returns that do not meet these requirements may be rejected.
Return Period
Return Window: 30 days from the date your order is delivered
The return window begins on the day the carrier confirms delivery. Requests submitted after 30 days may not be eligible for return or refund.
Non-Returnable Items
Certain items may not be eligible for return due to hygiene, safety, or other reasons. These may include, but are not limited to:
- Items that show signs of wear, use, or damage
- Items returned without original packaging or components
- Final sale or clearance items (if applicable)
Refund Policy
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Refund Processing Time: Up to 10 business days
Approved refunds will be issued to the original payment method used at checkout. Processing times may vary depending on your payment provider or bank.
No Fees Policy
We do not charge restocking fees or administrative fees for approved returns.
- No restocking fees
- No processing fees
- No hidden charges
Any applicable refund will reflect the full eligible purchase amount in accordance with this policy.
Refund Amount
Refunds are issued for the purchase price of the returned item(s). Shipping charges are non-refundable unless otherwise required by law or the return is due to an error on our part.
How to Initiate a Return
To request a return, please contact our customer support team with your order number and reason for return. Once approved, you will receive return instructions.
Returned items sent without prior authorization may not be accepted.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please notify us as soon as possible after delivery. We may request photos or additional information to assist with resolution.
Refund Method
Refunds will be issued to the original payment method. We cannot process refunds to alternative payment methods.
Late or Missing Refunds
If you have not received your refund within the stated processing time, please check with your bank or payment provider first. If the issue persists, contact our support team for assistance.
Policy Updates
We reserve the right to modify or update this Return & Refund Policy at any time. Changes will apply to orders placed after the update date and will be posted on this page.