Payment Options

This Payment Methods Policy explains the available payment options, processing procedures, and security measures used when customers make purchases on our website. By completing a transaction, you agree to the terms outlined in this policy.

Accepted Payment Methods

We offer multiple secure payment options to provide flexibility and convenience for our customers. Available payment methods may vary depending on location, device, or order value.

  • PayPal
  • Major credit and debit cards (Visa, MasterCard, American Express, Discover)
  • Other payment options made available through our checkout system

Recommended Payment Method: PayPal

We strongly recommend using PayPal as a preferred payment method due to its enhanced security, buyer protection, and streamlined checkout experience.

PayPal allows customers to complete payments without sharing sensitive financial information directly with our website. Transactions are processed through PayPal’s secure systems, providing an additional layer of protection.

Customers may use PayPal balances, linked bank accounts, or linked cards when paying through PayPal.

Payment Processing

All payments are processed at the time an order is placed. Orders will not be fulfilled until payment authorization has been successfully completed.

In certain cases, payment processing may be delayed due to verification procedures, authorization issues, or technical errors.

Currency

All transactions are processed in the currency displayed at checkout. Currency conversion rates, if applicable, are determined by your payment provider and not by our store.

Payment Security

We take payment security seriously and implement industry-standard safeguards to protect customer information.

  • Secure Socket Layer (SSL) encryption
  • PCI-compliant payment gateways
  • Third-party payment processors with established security practices

We do not store full credit card numbers or sensitive payment credentials on our servers.

Payment Authorization & Verification

Orders may be subject to additional verification to prevent fraud or unauthorized transactions.

If verification cannot be completed, we reserve the right to cancel the order and issue a refund.

Failed or Declined Payments

If a payment is declined or fails to process, the order will not be completed. Customers are responsible for ensuring that payment information is accurate and sufficient funds are available.

We are not responsible for fees or charges imposed by your payment provider due to declined transactions.

Taxes & Additional Charges

Applicable taxes, duties, or fees will be calculated and displayed at checkout where required by law.

Any additional charges imposed by banks or payment providers are the responsibility of the customer.

Refunds & Payment Method

Refunds for approved returns or cancellations will be issued to the original payment method used at checkout.

Refund processing times may vary depending on the payment provider and are outside of our direct control.

Payment Disputes & Chargebacks

Customers are encouraged to contact our support team before initiating a payment dispute or chargeback.

Unauthorized or abusive chargebacks may result in account restrictions or denial of future purchases.

Policy Updates

We reserve the right to update or modify this Payment Methods Policy at any time. Changes will apply to transactions made after the update date and will be posted on this page.

Contact Information

If you have questions regarding payment methods or payment processing, please contact us at: 
Email: support@singaporelandsales.com