Payment Options
This Payment Methods Policy explains the available payment options, processing procedures, and security measures used when customers make purchases on our website. By completing a transaction, you agree to the terms outlined in this policy.
Accepted Payment Methods
We offer multiple secure payment options to provide flexibility and convenience for our customers. Available payment methods may vary depending on location, device, or order value.
- PayPal
- Major credit and debit cards (Visa, MasterCard, American Express, Discover)
- Other payment options made available through our checkout system
Recommended Payment Method: PayPal
We strongly recommend using PayPal as a preferred payment method due to its enhanced security, buyer protection, and streamlined checkout experience.
PayPal allows customers to complete payments without sharing sensitive financial information directly with our website. Transactions are processed through PayPal’s secure systems, providing an additional layer of protection.
Customers may use PayPal balances, linked bank accounts, or linked cards when paying through PayPal.
Payment Processing
All payments are processed at the time an order is placed. Orders will not be fulfilled until payment authorization has been successfully completed.
In certain cases, payment processing may be delayed due to verification procedures, authorization issues, or technical errors.
Currency
All transactions are processed in the currency displayed at checkout. Currency conversion rates, if applicable, are determined by your payment provider and not by our store.
Payment Security
We take payment security seriously and implement industry-standard safeguards to protect customer information.
- Secure Socket Layer (SSL) encryption
- PCI-compliant payment gateways
- Third-party payment processors with established security practices
We do not store full credit card numbers or sensitive payment credentials on our servers.
Payment Authorization & Verification
Orders may be subject to additional verification to prevent fraud or unauthorized transactions.
If verification cannot be completed, we reserve the right to cancel the order and issue a refund.
Failed or Declined Payments
If a payment is declined or fails to process, the order will not be completed. Customers are responsible for ensuring that payment information is accurate and sufficient funds are available.
We are not responsible for fees or charges imposed by your payment provider due to declined transactions.
Taxes & Additional Charges
Applicable taxes, duties, or fees will be calculated and displayed at checkout where required by law.
Any additional charges imposed by banks or payment providers are the responsibility of the customer.
Refunds & Payment Method
Refunds for approved returns or cancellations will be issued to the original payment method used at checkout.
Refund processing times may vary depending on the payment provider and are outside of our direct control.
Payment Disputes & Chargebacks
Customers are encouraged to contact our support team before initiating a payment dispute or chargeback.
Unauthorized or abusive chargebacks may result in account restrictions or denial of future purchases.
Policy Updates
We reserve the right to update or modify this Payment Methods Policy at any time. Changes will apply to transactions made after the update date and will be posted on this page.
Contact Information
If you have questions regarding payment methods or payment processing, please contact us at:
Email: support@singaporelandsales.com